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General settings, HTTPS and certificates

Use this runbook to configure the hostname, HTTP/HTTPS modes, TLS certificate and synchronized time without losing dashboard access. It keeps the UI task, verification and automation path together.

UIAdvanced → General settings

What this solves

This procedure gives an operator one controlled path to configure the hostname, HTTP/HTTPS modes, TLS certificate and synchronized time without losing dashboard access.

When to use it

Use it during initial setup, a planned change or incident recovery when you need to configure the hostname, HTTP/HTTPS modes, TLS certificate and synchronized time without losing dashboard access.

Dashboard path

Advanced → General settingsRoute/app/edit

Prerequisites

  • Administrator access to the Callaba instance and permission to change this module.

  • A maintenance window or a non-production resource plus a real test source or client.

  • A record of the current values, allocated ports and credentials before you save changes.

Steps in the Callaba UI

  1. 01

    In the dashboard sidebar, follow Advanced → General settings. Open the source-backed route /app/edit.

  2. 02

    Before changing General settings, HTTPS and certificates, record these current values: http_modes, streaming_domain_name, ssl_type, ssl_domain_name, certificate, private_key, ntp_server.

  3. 03

    In General settings, HTTPS and certificates, set http_modes, streaming_domain_name, ssl_type, ssl_domain_name, certificate, private_key, ntp_server so you can configure the hostname, HTTP/HTTPS modes, TLS certificate and synchronized time without losing dashboard access. Keep unrelated values unchanged.

  4. 04

    Run Save [page-user-settings-form-save]. Wait for the form or listing to settle before testing another variable.

  5. 05

    Use a real source, destination or browser client and confirm these live signals: saved-successfully, ssl_details, successfully, ntp_server.

Controls to review
  • http_modes
  • streaming_domain_name
  • ssl_type
  • ssl_domain_name
  • certificate
  • private_key
  • ntp_server
Actions to run
  • Savepage-user-settings-form-save
Signals to verify
  • saved-successfully
  • ssl_details
  • successfully
  • ntp_server

Expected result

The runbook is complete when Save [page-user-settings-form-save] succeeds and a real workflow reports saved-successfully, ssl_details, successfully, ntp_server.

Troubleshooting

The saved change does not appear

Confirm the save response, refresh the module once and compare the visible values with the record made before the change. Correct validation errors before retrying.

The connection or playback path fails

Check the exact host, port, protocol, credentials and firewall path used by the real client. Test one source and one destination before restoring the full workflow.

The module starts but health is unstable

Return to the last known working values, inspect live statistics and process errors, then reintroduce one change at a time.