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Product user guide

File manager

Upload, inspect, preview, publish, download, copy and remove media assets without leaving the Callaba interface.

Find it in CallabaQuick start → File manager
What this module does

File manager is the handoff point between upload, recording, conversion, storage and browser playback. Treat visibility and destination as deliberate publishing choices.

Before you start

  • A media file supported by the intended downstream player or transcoding profile.

  • Enough instance disk for the upload and any temporary conversion.

  • A tested external storage when the asset must leave local disk.

Settings explained

These are the controls an operator needs to understand. Internal field names and implementation events are intentionally omitted.

File identity

Make the asset understandable to operators and viewers.

Name

Operator-facing name shown in file listings and selectors.

Description

Optional context for the asset and its intended use.

Path or upload

Upload a local asset or identify the supported source path.

Publishing

Control how downstream modules may expose the file.

Visibility

Choose whether the file may be used through a public URL or remains private.

Output format

Optionally convert the upload into the format required by the next workflow.

Transcoding

Apply video, audio or overlay settings only when the source is not already delivery-ready.

Safe first workflow

  1. 01

    Create a file record, choose the source and set an operator-friendly name.

  2. 02

    Choose private or public visibility based on the audience workflow.

  3. 03

    Leave conversion off when the file is already in the required format; otherwise choose one tested output profile.

  4. 04

    Upload and wait for progress to finish before opening Preview.

  5. 05

    Play or inspect the asset, then copy it to storage or select it in a Web player.

Workflow examples

Use this when

Prepare an uploaded asset for browser playback

A prerecorded file should become a controlled VOD player.

UploadSource media
File managerVisibility + format
Web playerAudience access
BrowserPlayback
Animated workflow diagram: Prepare an uploaded asset for browser playback

How to build it

  1. 1

    Upload the asset privately and wait until processing is complete.

  2. 2

    Preview the resulting file and confirm video, audio and duration.

  3. 3

    Create a Web player that uses the verified file.

  4. 4

    Set player authorization, branding and event controls before sharing the viewer URL.

Use this when

Move a finalized recording to object storage

A recording must survive instance maintenance or local disk cleanup.

RecordingFinalized file
File managerPreview + size
CopyProgress
StorageDurable object
Animated workflow diagram: Move a finalized recording to object storage

How to build it

  1. 1

    Stop or finalize the recording and locate its file.

  2. 2

    Preview the file and confirm its size is stable.

  3. 3

    Select Copy to storage and choose the previously tested destination.

  4. 4

    Wait for copy progress to finish, then verify the object from the destination side.

Verify the result

  • Upload or conversion progress reaches completion.
  • Preview opens the expected media and reports a stable duration.
  • Public visibility is enabled only for assets intended for direct public access.
  • External copy progress completes and the destination object is readable.

Troubleshooting

Upload or conversion stalls

Check
  • Check free disk and source file size.
  • Confirm the selected output format is required and supported.
Then do this

Retry with the original file and no conversion, then introduce one conversion setting at a time.

The file exists but the player cannot use it

Check
  • Preview the asset directly.
  • Check visibility and media format.
  • Confirm the player points to the finalized file.
Then do this

Correct the file format or player source; do not recreate access credentials until media playback works.