These settings define how people, APIs and browsers reach the instance. Change one section at a time so a domain, certificate or time change cannot hide the real cause of a connection failure.
Prima di iniziare
Administrator access to the Callaba instance.
DNS control for every hostname you plan to use.
A copy of the current configuration before changing domains, certificates or importing a backup.
Impostazioni spiegate
Sono mostrati i controlli necessari all’operatore. Nomi interni dei campi ed eventi di implementazione sono intenzionalmente esclusi.
Account and API access
Identity and automation credentials for this instance.
- Administrator name and email
The operator identity shown by the dashboard.
- Password
Reset the dashboard password from the authenticated account.
Use a unique password and store it outside the browser.- API token
Copy the dashboard-issued token used by authenticated Engine API requests.
Treat it as a secret; rotate access if it is exposed.
Public addressing
Hostnames used by media delivery and browser access.
- CDN domain
Optional public domain used when media is delivered through your CDN or load balancer.
- Streaming domain
Hostname Callaba places into generated playback and connection URLs.
Point DNS to the instance or the intended fronting service before changing it.
Time and browser communication
Infrastructure used by scheduled events and WebRTC rooms.
- NTP server
Time source for synchronized certificates, logs, scheduled playback and distributed operations.
- TURN server URL
Relay endpoint used when WebRTC participants cannot connect directly.
- WebSocket server URL
Secure signalling endpoint used by video-call browser clients.
HTTPS certificate
Choose one certificate mode and provide only the fields required by that mode.
- Automatic certificate
Request and renew a public certificate for a DNS name that resolves to this instance.
Confirm ports and DNS reachability before requesting it.- Self-signed certificate
Create an encrypted local certificate for controlled testing.
Browsers will not trust it publicly without a private trust policy.- Custom certificate
Install your own certificate and matching private key.
Paste the complete certificate chain and verify the key matches before saving.- Certificate domain
The hostname covered by the selected certificate.
Self-hosted lifecycle
Settings used to recover or move an installation.
- Licence key
Activate a self-hosted Callaba licence on the instance.
- Import configuration
Restore a compatible Callaba configuration archive.
Import only into the intended instance and keep the pre-import backup.- Export configuration
Download selected module configuration as a recovery artifact.
Store exports away from the instance they protect.
Primo workflow sicuro
- 01
Update the account identity and copy the API token only if an integration needs it.
- 02
Set the streaming hostname after DNS resolves to the intended instance or load balancer.
- 03
Choose automatic, self-signed or custom HTTPS and complete only that certificate path.
- 04
Set NTP and, for video calls, the TURN and secure WebSocket endpoints.
- 05
Open the dashboard in a new private browser session before closing the current session.
- 06
Export the resulting configuration and keep the file outside this server.
Esempi di workflow
Publish the dashboard with an automatic HTTPS certificate
A self-hosted instance has a public DNS name and should be trusted by browsers.
Come costruirlo
- 1
Point the chosen hostname to the public entry point and wait until DNS resolves externally.
- 2
Set the streaming domain and select the automatic certificate option.
- 3
Enter the certificate domain, save, and wait for the certificate details to appear.
- 4
Open the HTTPS URL in a private browser session and inspect the certificate hostname and expiry.
Move configuration to a recovery instance
You need a controlled backup before maintenance or a planned rebuild.
Come costruirlo
- 1
Export the required module configuration and record the source application version.
- 2
Create a separate recovery instance with compatible software and network prerequisites.
- 3
Import the archive once; do not mix it with unrelated manual changes.
- 4
Verify account access, domains, one input and one output before declaring recovery ready.
Verifica il risultato
- A private browser session can sign in through the intended HTTPS hostname.
- The certificate covers the hostname and shows the expected expiry.
- NTP-backed time is correct in logs and scheduled browser events.
- The exported configuration can be downloaded and stored outside the instance.
Risoluzione dei problemi
Automatic certificate issuance fails
Controlla- Resolve the certificate domain publicly.
- Check the fronting firewall/load balancer and challenge path.
Correct DNS and reachability, then request the certificate again; do not switch certificate modes repeatedly.
The dashboard is unreachable after a domain change
Controlla- Try the previous hostname in the still-open session.
- Confirm the new DNS target and certificate hostname.
Restore the last known domain from the active session or server console before changing any other setting.
Video-call browsers cannot connect
Controlla- Confirm the secure WebSocket URL.
- Test TURN reachability from the affected network.
Correct signalling first, then test TURN relay separately with one browser pair.